City Buildings & Services

City buildings will begin to re-open on Monday, June 8th. Each building has a different plan or timeline, so please check below for details. We encourage people to continue to interact with us online rather than in-person, and that information can also be found below.

city hall

City Hall will re-open on June 8th by appointment only. Please call to make an appointment with the appropriate department. Upon arrival, you will need to wait outside and call to let that department know you have arrived. Someone will come get you, and everyone will have their temperature taken (no contact) before entering the building. Everyone will need to wear a mask to enter.

Assessors Office
(978) 388-8102

The Assessor's Office has resumed inspections as required by the MA Department of Revenue. Residents may get a visit from an Assessor, or can schedule an appointment if needed.

Clerk's Office 
(978) 388-8100

Collector / Treasurer
(978) 388-8105

The due date for property tax bills in Amesbury is being postponed from May 1st to June 1, 2020. All interest associated with excise tax, personal property, real estate and water and sewer bills dated March 10th or beyond will be waived until June 30, 2020. After June 30th accrued interest will be applied retroactively, interest will be applied moving forward, and residents will be expected to pay in full.

Residents can continue to pay bills online, by mail or by dropping off payment to our secure drop box in front of City Hall. All online payments can be made here:

Community & Economic Development
(978) 388-8110

If you are looking to submit an application to Planning Board, Zoning Board of Appeals, Conservation Commission, or the Historical Commission, to please email to discuss how to drop those items off.

Energy & Environmental Affairs
(978) 388-8110 x314

Finance Department
(978) 388-5447

Mayor's Office
(978) 388-8121

Retirement Office
(978) 388-8131


police department

Opening the Police Department lobby is TBD.

Police Department
(978) 388-1212



Information TBD on entering the building.

Fire Department
(978) 388-8185

Health Department
(978) 388-8134

    Inspectional Services
    (978) 388-8129


    Information TBD on entering the building.

    Public Works
    (978) 388-8116

    senior center

    Information TBD on entering the building.


    Council on Aging
    General assistance: (978) 384-0667 or
    MVRTA rides: (978) 561-6330 or

    If you're looking for assistance with food or medication delivery, please call with Emergency Operations Center at (978) 388-8155.

    Veterans' Services
    (978) 388-8136

    Youth Recreation
    (978) 388-8137


    public library

    The Amesbury Public Library is currently closed to the public. The staff is working on re-opening plans, which we will share when they become available.

    Amesbury Public Library
    (978) 388-8148