What do I do if my trash or recycling was not picked up?

Call Amesbury DPW at 978-352-8581 and let them know it was missed as soon as possible. 


Each 64-gallon cart has attached wheels to make moving them easy and an attached lid to contain recyclables and provide for a cleaner process.

Carts should be placed curbside, to the right of the driveway, if applicable, with lid opening facing the road for easy automated pick-up.

If recycling cart is placed properly at the curb, an automated arm on the right hand side of the truck comes down and lifts the cart, dumps its contents into the hopper and returns the cart to the ground. This process helps reduce worker injuries and keeps the cost of collection services down.

There are a few things residents can do to make the recycling collection go smoothly.

1)Place recycling containers on one side of your driveway and trash on the other side of the driveway in clear site from the road.

2)Leave 6-10 inches between each recycling cart so that the arm can fit around the cart to empty it.

3)Whenver possible remove cars from the street on the day of collection.

4)Make sure basketball hoops, bikes or other items are not on public property, so the truck can get by. Make sure your recycling container is at the curb and not on private property.

5)If you know the recycling truck backs down your road, place the recycling cart on the right side of the road where the arm is on the truck.

6)If you find your cart on the opposite side of the street after it has been emptied, that is where the recycling truck driver would like the cart to be in order to collect it by the automated arm.

7)If you use bins or other containers, the driver must get out of the truck and physically pick-up and empty each container. When purchasing a recycling container, choose one that has an attached lid and is sturdy enough for the truck arm to pick it up without collapsing the sides.

8)Recycling carts found to have other items inside them, that are not recyclable materials, cannot be collected.


Furniture, diapers, wood, drywall, food, dog waste, garden hose, video cassettes, rope, car parts, tissue and paper towels!

9)Do NOT put plastic bags in your recycling cart! If you collect recyclable material in a plastic bag, empty the bag into your recycling cart and throw the plastic bag in the trash. Plastic bags are taken out of the recycling conveyor belt that sorts the recycling at the recycling facility. The plastic bag is then thrown into the trash, recycling and all.

Plastic is a major problem for recycling facilities as it gets caught in the teeth that sort the recycling. The facility has to shut down to cut away all the plastic that has wrapped around the teeth before they can begin to sort again.

10)If you have additional recycling to be collected and have a trash container you no longer use for trash, stop by the DPW Office and pick up a recycling sticker to place on your trash container to designate the container as recycling. These stickers are free.

Residential recycling in Amesbury is collected every other week on your trash day. Carts must be placed curbside no later than 6:30a.m. for collection. Trucks cannot be sent back if carts are not placed out on time.