Public Works

Amesbury DPW logo. Important notice.


As of 7/21/2025, white goods and bulk item stickers are no longer available at DPW. 

Bulk item/white good removal can be obtained directly through G.Mello. For a list of items, pricing, and to schedule your pick up, please use their online form or call direct at 978-352-8581.

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Mission

The mission of Amesbury Public Works is to support and enhance the quality of life for residents, businesses and visitors by providing services to manage and upgrade the city's infrastructure in the most efficient manner, and provide design, construction and maintenance solutions for buildings, roads, traffic and drainage systems, trees, parks and cemeteries, sanitary sewers, water production and distribution, snow and ice management and solid waste and recycling collection, in order or maximize benefits and convenience to public.

You can call 978-388-8116 to contact any of the above during business hours.
For after-hours urgent, non-emergency services please call 978-388-1212.
For emergencies please call 911.

Trash and Recycling Info

Missed pick-up? Please call G. Mello at 978-352-8581. Please have trash and recycling out at the curb by 6:00 am on the day of collection. Drivers, weather and schedules are subject to change. For recycling please check the schedule and make sure you have the correct week.

See the Recycling and Trash Calendar (PDF).

Click here to learn more about the mattress ban, effective November 1st, 2022.

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Make a Public Works Request

To make a Public Works request or to report an issue, please use SeeClickFix. You can check the map to see if the issue has already been reported. Please do not report a duplicate issue. 




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Water Billing

Learn more about water and sewer billing, including current rates, fees and how you can pay your bill.

Problems With Your Bill

Customer service questions related to final meter reads and accounts, can be directed to customer-service@pennichuck.com  or by calling (800) 553-5191.

Monday through Thursday from 7:30 AM until 7:00 PM EST and Friday from 7:30 AM until 5:00 PM EST. Please have your utility account number ready when calling.

Pay Your Water Bill

Unipay

For issues with paying your bill online:

Call: 1-877-227-1157
Monday - Friday: 8:30am to 6:00pm
Saturday: 8:30 am to 1:00pm

Email: support@unipayteam.com